Boots Industries Inc

Frequently Asked Questions

Please read our FAQ before sending us a message.

What is so special about your PLA filament? Why should I get it?
We manufacture our PLA using Natureworks 3D850 PLA resin which is the only resin on the market specifically formulated for 3D printing. It produces hard and tough parts analogous to ABS without any of the disadvantages.
Do you offer wholesale prices?
Absolutely, please contact us for orders above 100 spools and we will provide you with more information.
How long will delivery take?
We ship from 6 North American warehouses to ensure the fastest shipping to your location. Usually that means you'll get your filament within 2-3 days. We also offer express shipping options for a premium.
Can I pickup my order?
We do not offer local pickups for orders.
How do I know my order has been shipped?
We will send you an email notification that your order is completed. You will also receive the associated tracking number.
I want to return or exchange my order, what do I do?
As long as you did not open the items, you may return or exchange them. Simply let us know and we will accommodate you. See our return policy for more information.
I'm having trouble printing, what do I do?
Please contact our support team by emailing before leaving a review. 3D printers can sometimes be tricky, we will make sure you are back on track!

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